Product Description
Yes, you can have it all in a contact center headset—for your workers, customers, and budget. The Poly EncorePro 300 Series gives your call teams headsets created for allday comfort, reliability, acoustic protection and voice optimization. So, they can perform at their best throughout their shifts. Better yet, your customers get more clarity, thanks to noise canceling. Your accounting and IT departments are happy knowing that these headsets come from a renowned company. Get more reliability, a better customer experience, a healthy bottom line and exceptional value.
*Compatible with most deskphones that support QD (Quick Disconnect). To connect to a computer via USB, EncorePro 300, Encore Pro 500 and Encore Pro 700 headsets requires a DA70 or DA80 USB audio processor (QD to USB adapter) which is sold separately.
Top Quality Audio
Give your teams and customers the outstanding audio you expect from Poly, with a flexible noise cancelling microphone to tune out background buzz and chatty neighbors.
Make Conversations Clear
Better understanding leads to better outcomes, and happier customers. That’s why we use voice-optimized frequency response to make conversations clearer—and more accurate.
Empower Your Workers
Your call teams work hard. Give them what they need to perform at their best. Smart features, total reliability and proven durability with Quick Disconnect (QD) tested to over 30,000 cycles.
Key Features
- Give your teams and customers highquality audio with a flexible noisecanceling microphone
- Create better and clearer conversations with voice-optimized frequency response
- Benefit from the only dynamic mute alert in this class of headsets, which verbally signals agents instantly if they’re speaking while muted (USB only)
- Enable your flexible workforce with the features they need and use every day, like Quick Disconnect (QD) tested to more than 30,000 cycles
- Flexible noise-canceling microphone boom
- Unique dynamic mute alert (USB only)
- Acoustic protection with G616 and TWA (USB only)
- Soft, replaceable ear cushions and lightweight design
- Inline call control for easy volume adjustment and muting (USB only)
Technical Specifications
- CONNECTS TO PC or desk phone with Poly audio processors or cables
- IDEAL FOR Telephone-intensive users, including formal customer care centers, and customer serviceorganizations
- AUDIO PERFORMANCE Wideband audio (up to 6,800 Hz), noise-canceling microphone
- HEARING PROTECTION SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
- LIMITED WARRANTY Two years
