The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization’s people-centric communications, while reducing your operating costs.
It combines an attractive new ergonomic design with “always-on” reliability and secure encrypted communications. The Cisco® IP Phone 7800 Series delivers advanced IP Telephony features and crystal clear wideband audio performance to deliver an easy-to-use, full-featured voice communications experience on Cisco on-premises and hosted infrastructure platforms and third party hosted call control.
The line keys on each model are fully programmable. You can set up keys to support either lines, such as directory numbers, or call features like speed dialing. You can also boost productivity by handling multiple calls for each directory number, using the multi-call per-line appearance feature. Tri-color LEDs on the line keys support this feature and make the phone simpler and easy to use.
Fixed function keys on all models give you one-touch access to service, messaging, directory, hold/resume, transfer, and conference features. A full-duplex speakerphone lets you set up clear multi-party conferences for flexible, productive collaboration.
The IP Phone 7800 Series portfolio is ideal for any mid-sized to large enterprise company that wants to update its phone system from a traditional analog or digital-based system to an IP Communications system. It’s also an excellent choice if you’re seeking to expand your voice communications support with your current Cisco Unified Communications solution. Small businesses who have interest in the Cisco IP Phone 7800 Series, but have investment in or are considering third party hosted call control services, are also candidates for the IP Phone 7800 Series.
Key Features
- Ergonomic design
- Graphical display
- Handset
- Headset
- Backlit indicator
- Volume control
- Full-duplex speakerphone
- Dual-position foot stand
- Wall-mountable
- Ethernet cables
Technical Specifications
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Audio
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● Comfort Noise Generation
● Silence Suppression/Voice Activity Detection
● Acoustic Echo Cancellation (AEC)
● Dynamic Noise Reduction
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Signaling protocol support
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● Session Initiation Protocol (SIP)
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Codec support
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● G.711a/ μ, G.722, G.729a/b, iLBC, OPUS
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Key call features support
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● + Dialing (E.164)
● Abbreviated dial
● Adjustable ringing and volume levels
● Adjustable display contrast
● Agent greeting
● Auto-answer
● Auto-detection of headset (Not available on the IP Phone 7811)
● Busy Lamp Field (BLF) (Not available on the IP Phone 7811)
● Call back
● Call forward
● Call history
● Call park
● Call Pickup
● Call timer
● Call waiting
● Caller ID
● cBarge
● Corporate directory
● Conference
● Cross Cluster Extension Mobility (EMCC)
● Dial from the list
● Direct transfer
● Do not disturb
● Extension Mobility (EM)
● Forced access codes and client matter codes
● Group call pickup
● Hold/resume
● Immediate divert
● Intercom (Not available on the IP Phone 7811)
● Join (Not available on the IP Phone 7811)
● Message-waiting indicator
● Meet me conference
● Mobility
● Music on hold
● Mute
● Network profiles (automatic)
● On- and off-network distinctive ringing
● Personal directory
● Privacy
● Private Line Automated Ringdown (PLAR)
● Redial
● Ring tone per line appearance
● Shared line
● Silent monitoring and recording
● Speed dial
● Time and date display
● Transfer
● Voicemail
● Whisper coaching
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Language support
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● Arabic (Arabic Area)
● Bulgarian (Bulgaria)
● Catalan (Spain)
● Chinese (China) – GB 2312
● Chinese (Hong Kong)
● Chinese (Taiwan)
● Croatian (Croatia)
● Czech (Czech Republic)
● Danish (Denmark)
● Dutch (Netherlands)
● English (United Kingdom)
● Estonian (Estonia)
● French (France)
● Finnish (Finland)
● German (Germany)
● Greek (Greece)
● Hebrew (Israel)
● Hungarian (Hungary)
● Italian (Italy)
● Japanese (Japan)
● Latvian (Latvia)
● Lithuanian (Lithuania)
● Korean (Korea Republic)
● Norwegian (Norway)
● Polish (Poland)
● Portuguese (Portugal)
● Portuguese (Brazil)
● Romanian (Romania)
● Russian (Russian Federation)
● Spanish (Columbia)
● Spanish (Spain)
● Slovak (Slovakia)
● Swedish (Sweden)
● Serbian (Republic of Serbia)
● Serbian (Republic of Montenegro)
● Slovenian (Slovenia)
● Thai (Thailand)
● Turkish (Turkey)
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Multiple ring tones
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● The phone supports user-adjustable ring tones.
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Directories
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● The phone identifies incoming messages and categorizes them for users on the screen. This makes it fast and easy to return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol (LDAP) standard directory.
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Quality-of-service (QoS) options
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● The phone supports CDP and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.
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Security
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● Certificates
● Image authentication
● Device authentication
● File authentication
● Signaling authentication
● Media encryption using Secure Real-Time Transfer Protocol (SRTP) using AES-128
● Signaling encryption using Transport Layer Security (TLS) Protocol using AES-128 or AES-256
● Encrypted configuration files
● 802.1X authentication
● Cryptography
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Configuration options
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● The user can configure IP address assignment statically or through the DHCP client.
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Physical dimensions (H×W×D)
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● IP Phone 7811: 207 x 195 x 33mm (exclude foot stand)
● IP Phone 7821: 207 x 206 x 28mm (exclude foot stand)
● IP Phone 7841: 207 x 206 x 28mm (exclude foot stand)
● IP Phone 7861: 207 x 265 x 28mm (exclude foot stand)
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Weight
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● IP Phone 7811: 806g
● IP Phone 7821: 867g
● IP Phone 7841: 868g
● IP Phone 7861: 1053g
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Display
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● IP Phone 7821, 7841, 7861: 3.5” 396×162 pixels
● IP Phone 7811: 3.28” 384×106 pixels
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Ethernet switch
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● The phone has a 10/100BASE-T (The Cisco ® IP Phone 7811, 7821 and 7861) or a10/100/1000BASE-T
(The Cisco ® IP Phone 7841) Ethernet connection through two RJ-45 ports, one for the LAN connection and the other for a downstream Ethernet device connection like a PC.
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Phone casing composition
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● Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic.
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Power requirements
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● The phone is an interoperable IEEE 802.3af PoE (Class 1 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (CP-PWR-CUBE-3=). Use of the power supply also requires the use of one of the corresponding AC country cords.
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Operational temperature
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● 32 to 104°F (0 to 40°C)
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Nonoperational temperature shock
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● 14 to 140°F (-10 to 60°C)
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Humidity
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● Operating 10% to 90%, non-condensing
● Non-operating 10% to 95%, non-condensing
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Cosmetic
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● Cisco cosmetic class A
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Certification and compliance
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● Regulatory Compliance
◦ CE Markings per directives 2004/108/EC and 2006/95/EC
● Safety
◦ UL 60950 Second Edition
◦ CAN/CSA-C22.2 No. 60950 Second Edition
◦ EN 60950 Second Edition (including A11 and A12)
◦ IEC 60950 Second Edition (including A11 and A12)
◦ AS/NZS 60950
◦ GB4943
● EMC - Emissions
◦ 47CFR Part 15 (CFR 47) Class B
◦ AS/NZS CISPR22 Class B
◦ CISPR22: 2005 w/Amendment 1: 2005 Class B
◦ EN55022: 2006 w/Amendment 1: 2007 Class B
◦ ICES003 Class B
◦ VCCI Class B
◦ EN61000-3-2
◦ EN61000-3-3
◦ KN22 Class B
● EMC - Immunity
◦ EN55024
◦ CISPR24
◦ EN60601-1-2
◦ KN24
◦ Armadillo Light
● Telecom
◦ FCC Part 68 HAC
◦ CS-03-HAC
◦ AS/ACIF S004
◦ AS/ACIF S040
◦ NZ PTC 220
◦ Industry Standards: TIA 810 and TIA 920
◦ Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
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